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Anthony McCallum

Fractional Chief AI Officer | Principal Strategic Advisor | Operationalising AI for Enterprise Growth Combining extensive strategy and automation experience, I help businesses deploy AI for results

Australia
AIOperationsProduct ManagementStakeholder ManagementChange Management

Fractional Chief AI Officer | Principal Strategic Advisor | Operationalising AI for Enterprise Growth

I bridge the gap between Board-level Strategic Intent and Agentic Execution.
As a former Director managing a $200M P&L and large-scale transformation programs, I understand that AI is not just a technology project—it is an operational lever for efficiency, speed, and resilience. I don't just build agents; I build Intelligent Operating Models.

My advisory approach is grounded in 15 years of Sales, Pre-Sales, Product, IT and Operational leadership at Optus, where I delivered measurable P&L impact through cultural transformation, process re-engineering and automation:

Operational Velocity: Led Project Jaguar to reduce fulfilment cycle times from 90 days to 19 days, increasing on-time delivery from 50% to 85%. Scalable Efficiency: Project Future halved IPVPN fulfilment cycle times, and tripled sales quoting output by redesigning team structure and BSS/OSS architecture.

Commercial Resilience: Managed the $200M Voice P&L, delivering year-on-year growth and protecting revenue during the COVID disruption. Strategic Capabilities: I partner with C-Level leaders to deploy intelligently leveraged systems where human strategy directs autonomous AI execution.

Intelligent Orchestration: Modernising the "Lead-to-Service" value chain. I leverage AI as a bridge between teams and systems, reducing friction and accelerating revenue recognition.

Intent-Based Engineering: Moving beyond standard LLM deployments to build "Safe-by-Design" workflows that align strictly with organisational governance and culture.

Workforce Augmentation: transitioning teams from manual administration to high-value strategy by deploying AI agents that handle complex, repetitive logic.

You don't need another chatbot. You need an AI force multiplier that scales your strategic capacity without scaling headcount.

Let’s operationalise your AI strategy together.

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Experience

Director Sales Technology

Optus

2 years 7 months
Director Voice Products and Access

Optus

3 years 10 months
Director Pre-Sales and Transformation

Optus

3 years 7 months
Director Consulting and Connect

Optus

2 years 11 months

Certifications

AWS Certified AI Practitioner

Amazon Web Services Training and Certification

AWS Certified Machine Learning Engineer – Associate

Amazon Web Services Training and Certification

AWS Certified Data Engineer – Associate

Amazon Web Services Training and Certification

AWS Certified Cloud Practitioner

Amazon Web Services Training and Certification

AWS Certified Solutions Architect – Associate

Amazon Web Services Training and Certification

AWS Certified Developer – Associate

Amazon Web Services Training and Certification

AWS Certified SysOps Administrator – Associate

Amazon Web Services Training and Certification

AI Schedules

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